China Client & Commercial Operations

Zhi (ZL) Liu

China Market | Sales & Client Operations | FinTech & AI

Helping international companies connect with customers, partners, suppliers and opportunities in China.

Sales • Customer Success • Market Development • China Operations • Financial Markets • AI-Assisted Workflows

Email [email protected] WeChat LDP161109

Zhi (ZL) Liu — China Client & Commercial Operations

How I Can Help

Six areas where I can take work off your plate from day one.

China Market Entry

  • Initial market research
  • Competitor and customer research
  • Local business feedback
  • Market validation
  • China-facing communication
  • Early-stage market coordination

Helping international companies understand the Chinese market before committing to a full local team.

Sales & Business Development

  • Lead generation
  • Cold calling
  • Online prospecting
  • Client acquisition
  • Sales follow-up
  • Relationship development

Hands-on experience with telephone sales, online sales and offline market development.

Customer & Client Operations

  • Customer support
  • Client follow-up
  • Account coordination
  • Onboarding support
  • Issue escalation
  • Sales support

Bridging customers, sales teams and internal operations to keep business moving.

China Coordination

  • China customer communication
  • Local partner outreach
  • Supplier coordination
  • WeChat communication
  • Local follow-up
  • Trade show / meeting support

Acting as a practical local point of contact between international teams and China.

Forex, Gold & Crypto

  • Forex / CFDs
  • Gold
  • Crypto
  • MT4 / MT5
  • Market data
  • Trading platform workflows
  • Spread / slippage / execution concepts

Long-term hands-on familiarity with trading platforms, market data and financial-market workflows.

AI & Technical Workflows

  • ChatGPT
  • Claude / Claude Code
  • Codex
  • DeepSeek
  • AI Agent workflows
  • API / JSON concepts
  • Technical QA
  • Website / server troubleshooting

Using modern AI tools to research, analyze, communicate, document and solve problems faster.

Professional Profile

China-based sales, client operations and market coordination professional with hands-on experience in customer acquisition, Forex and Gold client development, financial-market technology, AI-assisted workflows and technical problem solving.

I have worked with customers through telephone sales, online outreach and offline market development, while building practical knowledge in Forex, Gold, CFDs, Crypto, MT4/MT5, websites and APIs. I am most useful to international companies that need someone on the ground in China — for sales, customer success, market entry, sourcing, partner support or local representation.

  • 15+ yrs Customer-facing sales
  • Forex · Gold · Crypto Financial markets
  • EN · 中文 Working languages
  • China / Remote Based and available

Working Languages

  • ChineseNative
  • EnglishWorking Proficiency

Other website translations are provided for accessibility only.

Experience

Independent, founder-led work spanning sales, market development and financial-market technology.

  1. 2024–Present Shenzhen

    Forex Quantitative Technology — Independent

    Building a team and researching quantitative trading technology — moving from promoting the technology to building it.

    • Building and running a live market-intelligence product: market terminal, decision-support tools and AI-assisted analysis
    • MT4 / MT5 platform work and EA / automated trading research
    • Forex / Gold / Crypto market data handling, data QA and anomaly review
    • Strategy validation, backtesting and hypothesis testing
    • Risk analysis and structured review, with approaches that fail validation documented rather than hidden
    • Recruiting and coordinating a small team on quantitative research and product development
  2. 2013–2024 Shenzhen

    Founder — Forex & Gold Quantitative Technology Market Promotion

    Twelve years in market promotion for forex and gold quantitative technology — the first two within a trading company, then running my own team and operation from 2015 to 2024.

    • Led market promotion for forex and gold quantitative trading technology
    • Built and ran outbound promotion: cold calling, online channels, client acquisition and follow-up
    • Recruited, trained and coordinated a promotion team from 2015 onward
    • Handled objections on risk, cost and trust — the real blockers in financial-market sales
    • Kept a consistent follow-up cadence with prospects and existing clients by phone, messaging and WeChat
    • Worked to volume and conversion targets in a high-rejection, high-pressure environment
  3. 2008–2012 Shanghai

    Sales & Market Development

    Customer-facing sales, channel development and market development across environmental products and FMCG-related business.

    • Ran outbound telephone sales and cold outreach to new business customers
    • Developed distribution channels and customers through both online and offline routes
    • Covered wholesale markets and prospective clients in person to open new accounts
    • Managed lead follow-up and after-sales relationships to keep accounts active and reordering
    • Built practical skill in sales communication, negotiation and objection handling

Selected Work & Projects

Dapex Labs

Independent FinTech Project · Live / Active Development

A live fintech and market-intelligence product covering Forex, Gold and Crypto: a market terminal with decision-support tools and AI-assisted analysis, built and operated independently and still under active development.

  • Forex / Gold / Crypto
  • Market terminal
  • Decision-support tools
  • AI-assisted workflows
  • Multilingual product
  • Product & technical ops

Cannon Studio

Previous Independent AI Creative Web Product

An AI creative web product built around image and video generation workflows, shipped as a multilingual international site with its own search and AI-discovery strategy.

  • AI creative web product
  • Image / video generation workflows
  • Multilingual international web product
  • SEO / GEO · Web operations

Quant Trading Research & Validation

Ongoing Research Program

A structured research program across Forex and Gold: hypotheses turned into MT4/MT5 implementations, backtested, checked for data quality and risk, then validated or documented and set aside.

  • Forex / Gold · MT4 / MT5
  • EA strategy research · Backtesting
  • Data QA · Risk analysis
  • Structured validation · Failed approaches documented

AI-Assisted Product & Technical Operations

Cross-project workstream

The working method behind the projects above — AI tools for repository and document analysis, code and test review, documentation and API troubleshooting, plus day-to-day web and server operations.

  • ChatGPT · Claude Code · Codex · DeepSeek
  • AI agents · Code & test review
  • Technical documentation · API / JSON
  • Windows / Linux / PowerShell · Web ops

Historical / informational only. Not investment advice.

Exploring China Without a Local Team?

A practical local point of contact for international companies that want to move on China before hiring a full local office.

If your company is testing the Chinese market but is not ready to set up a local entity or team, I can be your on-the-ground person in China. That means talking to customers, reaching out to partners and suppliers, following up sales conversations, running market research and keeping local coordination moving — so your team overseas gets real answers instead of guesswork.

What I take off your plate

Customers

  • Chinese customer communication
  • Lead follow-up
  • Customer support
  • WeChat contact

Partners & Suppliers

  • Partner outreach
  • Supplier communication
  • Basic sourcing support
  • Local follow-up

Sales Follow-up

  • Lead generation
  • Outbound prospecting
  • Quote and meeting follow-up
  • Pipeline updates for HQ

Market Research

  • Market and customer research
  • Competitor checks
  • Local pricing feedback
  • Market validation

Local Coordination

  • Meetings and trade show support
  • Local visits where appropriate
  • Headquarters ↔ China communication
  • Action-item chasing

Exploring China?

Start small. Validate the market first.

Talk to Me

Open to Opportunities

Open to remote, contract and full-time roles with international teams — especially work connecting global companies with customers, partners and operations in China.

Full-Time Roles

  • Customer Success
  • Client Operations
  • Sales Support
  • Account Management
  • Business Development
  • Customer Support
  • Commercial Operations

China-Focused Roles

  • China Market Entry
  • China Representative
  • Partner Operations
  • Sourcing / Supplier Coordination
  • China Operations

Flexible

  • Remote
  • Contract
  • Part-time
  • China-based International Roles

Tools & Working Knowledge

Working familiarity, not certifications.

Markets

  • Forex
  • Gold
  • CFDs
  • Crypto
  • MT4
  • MT5
  • Market Data

AI

  • ChatGPT
  • Claude Code
  • Codex
  • DeepSeek
  • AI Agents
  • Prompt Engineering

Technical

  • Windows
  • Linux
  • PowerShell
  • Git
  • JSON
  • REST APIs
  • WebSockets

Business

  • Cold Calling
  • Lead Generation
  • Customer Follow-up
  • Client Communication
  • Sales Support
  • Market Research
  • CRM Concepts

Let's Talk

If your company is hiring in China, exploring the Chinese market, supporting Chinese customers or looking for a reliable local point of contact, feel free to get in touch.

Usually replies within one business day.

WhatsApp Resume